Privacy Policy
We're committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information.
Thank you for using PeakAI ("we," "us," or "our"). This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
We collect the following information:
- Public profile data (via secure login)
- Profile URLs you input to fetch contact details
- Email address associated with your account
- Usage statistics (e.g., credits used, time of access)
- Payment confirmation data (via Razorpay or equivalent provider)
We do NOT collect:
- • Your account password
- • Private messages
- • Payment card or UPI credentials
2. Platform Acceptance
By installing and signing up for our Chrome extension, you automatically accept and agree to become a user of the PeakAI platform. This includes acceptance of our Terms of Service, Privacy Policy, and all platform guidelines. Your continued use of the extension constitutes ongoing acceptance of these terms and any updates made to them.
3. How We Use Your Information
We use the data to:
- Authenticate your identity
- Track your credit balance and lookup history
- Provide customer support
- Improve and optimize our service
- Comply with legal or tax obligations
4. Sharing of Information
We do not sell, rent, or trade your personal data. Contact information revealed through our tool is fetched from third-party or publicly available data sources on a best-effort basis.
5. Business Accounts & Customer References
If you sign up using a work or company email address (any non personal domain), you confirm that you are using PeakAI on behalf of your employer or organisation, and that you are authorised to do so. In that case your organisation is treated as our Customer, and the account is a business account rather than a personal one.
As a Customer, you agree that we may identify your organisation by name and logo as a PeakAI customer on our website, in customer lists, case studies, sales decks, investor materials, and other marketing content. This applies to the company name and logo only. We never publish your personal details, your usage data, the contacts you look up, or anything specific to your account.
You can opt out at any time by writing to us at [email protected], and we will remove your organisation from public materials within 30 days.
6. Payment & Processing
Payments are handled securely through Razorpay. We do not store any of your payment credentials.
7. Data Security
We use industry-standard security tools and practices. However, no system can guarantee 100% protection.
8. Data Retention
Your basic account data and usage logs are retained as long as your account is active or as required by law.
9. Your Rights
You can request access to, correction of, or deletion of your data by contacting us at [email protected].
10. Updates
We may update this policy. Material changes will be posted on our website.
11. Contact
If you have questions, contact us at [email protected].
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